#OurNBV Card

Yes. As long as there is a remaining balance, the card may be used at any participating location. See list of locations that accept the OurNBV Card.

The card can be used at any location that has signed up for the program.

Yes. Just as refunds would be applied to your credit card, they can also be applied to your gift card, according to the store’s exchange/return policy.

The card is keyed in manually into a business’ registers as a credit card. It cannot be swiped.

Check to see if:

1. The card number is entered into the register correctly. If not, try re-entering the information.
2. The value on the card is less than the cost of the transaction. Have an additional payment form ready in this instance.
3. You are trying to redeem it at a non-participating business.

In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately with the card balance being paid first and then using a separate payment method.

The balance of the card will be displayed on your phone screen.

In the event that your purchase exceeds the amount in your balance, you will need to have a separate form of payment to cover the difference of the purchase amount.

No. The OurNBV Card is only available electronically, or if you choose, you can print it on a piece of paper.

The card purchaser pays an eDelivery fee to cover processing costs ($1.00 per card and 5% of the total value of the gift amount), unless this has been paid by a third party. The card recipient and merchant receive the full value for the card, providing maximum benefit to local businesses.

Please contact 305-756-7171